EVE Search - Announcement:Known Issues - Rubberbanding & Latency

Announcement:Known Issues - Rubberbanding & Latency

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CCP Falcon 13506	Posted - 2017.01.20 13:22:46 - [1] - Quote We have recently received a number of reports from pilots that they have been experiencing GÇ£rubberbandingGÇ¥ as well as de-synchronization with the Tranquility cluster, notable latency and long session changes when travelling between systems. We would like to thank everyone who has submitted detailed bug reports, these are proving to be incredibly valuable in tracking down the source of these issues. We now feel that we have enough information from pilots in game to fully investigate the cause of these issues. Over the course of the last week we have been closely monitoring Tranquility, and will soon be looking to apply a fix once a cause is identified. A number of teams here at CCP are currently working on a resolution to the issue, and our Customer Support team have been able to identify specific scenarios in which this is having an effect on gameplay for our pilots. We hope to have these issues resolved as soon as possible. If youGÇÖd like to discuss these issues, you can do so in this forum thread. We will also use this forum thread to post any necessary updates. CCP Falcon \|\| EVE Universe Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 13580	Posted - 2017.02.07 10:39:26 - [2] - Quote Hey guys, Just a quick update now that we have further information! Our ops team are still looking into the root cause of this issue, however several changes have been made in the last week or so from which we've seen notable improvements. We're still in the middle of an ongoing investigation into the cause of the issue, but we've seen a marked decline in the number of reports after several changes. TL;DR - We're still working on investigation, but we're making good progress in resolving this. If you're still experiencing issues, by all means feel free to contact customer support with a ticket for assistance. <3 CCP Falcon \|\| EVE Universe Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3

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